At The Surgery Center of Easton, we are dedicated to providing exceptional
care in a friendly, professional and safe environment. The following are
guidelines to help you know what to expect from our surgery center and staff
prior to your procedure. If you have any additional questions please do not
hesitate to contact us at (410) 820-4470.
Prior to Surgery
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It is your responsibility to arrange in advance
for a responsible adult to drive you home and remain with you the first 24
hours after surgery. You cannot drive
yourself or be left alone.
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Notify the surgery center before coming to the
center if there is any change in your physical condition, such as a cold or
fever.
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If you have not been contacted 72 hours before
your surgery, please call the center for specific instructions.
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If you wear contact lenses or glasses, bring a
case for their safekeeping. We provide
containers for removable dentures and bridgework. If you normally sleep in your contact lenses,
they may remain in place.
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The night before your surgery you may eat a
light snack before midnight. Do not
drink or eat anything after midnight – not even coffee or water. You may brush your teeth, remembering not to
swallow anything. Refrain from the use
of mints, chewing gum, or cigarettes.
Failure to follow these instructions may result in cancelation of your
surgery.
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Please do not take medications after midnight
unless instructed by your physician or our office. If you are diabetic or on blood pressure,
heart or stomach, medication, obtain specific instructions from your physician
or the nurse who contacts you from the center.
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The surgery center will verify your insurance
benefits and obtain any necessary authorizations. You should be aware, however,
that this does not necessarily ensure payment by your health plan. We encourage
you to familiarize yourself with the benefits applicable to the procedure you
will have performed at our center. You will be called and informed of your
financial responsibility prior to your scheduled procedure date.
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Payments for any co-pay, deductibles, or
procedures not covered by your insurance company are due on the day of surgery.
Cash, checks and credit card payments
are accepted. We accept Visa,
Mastercard, and American Express. If you anticipate difficulty with your bill,
please let us know before your procedure so that we can work together to
establish a fair solution.
Day-of-Surgery
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Arrive promptly at the scheduled time.
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Bathe or shower the morning of your procedure.
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Wear loose, comfortable clothing such as sweat
pants or baggy shorts, which will fit over bandages or dressings following
surgery.
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Wear low heeled, comfortable shoes.
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Do not wear contact lenses unless you normally
sleep in them.
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Leave all valuables, including jewelry and cash,
at home. We cannot be responsible for
damaged or lost property.
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Bring any paperwork and x-rays that your
physician has given you.
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Bring all insurance cards and payments with you
to the center.
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A nurse will provide you with a patient gown,
slippers and a locker to store your clothing in before you are escorted to the
preoperative area.
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Your family will be asked to wait in the front
lobby until you are in the secondary recovery room.
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All patients are asked to read and complete a
consent form for their procedure. Make sure you understand the risks and
benefits of your procedure and the risks of not having your procedure done. Ask
your physician if this is not clear to you. In the case of a minor child or
dependent adult having a procedure, a parent or legal guardian must do the following:
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Sign the consent
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Bring documentation of guardianship to the
center on the day of the procedure
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Remain on premises during the procedure
After Surgery
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Following your procedure, you will be brought to
the recovery room; this is a monitored care area, so families and friends
generally are not allowed.
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Once you are stable, you will be transferred to
another part of the recovery unit so you can rest and be taken care of until it
is time for your discharge. Here the postoperative nurse will invite your
family and/or friends to stay with you. You will be offered something to drink.
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The nurse will review post-operative home care
instructions with you and your responsible adult caregiver, as well as explain
any special instructions provided by your physician regarding diet, rest and
medications. This is the time for both you and your caretaker to ask any
questions you may have regarding your procedure, your post-operative
instructions, or your follow-up appointments.
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Since it is normal to feel drowsy after
receiving anesthesia, we also strongly recommend you postpone the following
activities for 24 hours after discharge:
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Driving and operating equipment
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Signing important papers
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Making significant decisions
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Drinking alcoholic beverages or taking any drug
without your physician's approval
Insurance and Billing
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Charges at The Surgery Center of Easton are
based on a fee for each procedure performed.
If you need an estimate of the total cost of your procedure please
contact the business office manager at (410) 820-4470 between the hours of 8:00
am and 4:00 pm, Monday through Friday.
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As a courtesy, we will file a claim with your
insurance company for you.
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Payment for co-pays, deductibles and non-covered
procedures will be due at time of service.
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In addition to any financial responsibility to
the surgery center, you also may receive separate statements or bills from your
physician, anesthesiologist and pathologist for any portion of your procedure
not covered by insurance.
The Surgery Center of Easton’s goal is to deliver premium care for our
patients in a safe, caring, and relaxing environment. No one is better
qualified to measure our success than a former patient. That's why we welcome
your feedback. Please feel free to call or write the facility administrator to
share with him or her any comments or concerns you have regarding your
experience at our center.
We appreciate the trust you have placed in our staff. We will make every attempt to honor that
trust by providing the high-quality medical care you expect and deserve.
Copyright © 2007 Surgical Care Affiliates